Bilingual Dispatcher
Keep loads moving: coordinate drivers, carriers and customers in ASCEND TMS from booking to delivery. Bilingual (English/Spanish) and hands-on ASCEND TMS experience required. Based in Bogotá, Colombia.
Apply for this role
About 60 seconds. No resume needed to start.
Your application is with the people at Dobie who make the hiring decision. A person reads it and replies either way. If your profile fits the role, expect a call to set up the conversation.
Your reference:
- A person at Dobie reads your answers.
- You get a reply either way, with no silent rejections.
- If it fits, we call you to talk about the work.
Want to add a resume or portfolio? Send it now and we will add it to your file.
SEND RESUME ON WHATSAPPOr email it to sales@dobie-transport.com
Or WhatsApp us at +1 (786) 947-3289
The Role at a Glance
| Role | Bilingual Dispatcher |
|---|---|
| Location | Bogotá, D.C., Colombia |
| Compensation | Covered with you directly and early, not at the offer stage. |
Confirmed with you on the first call: employment type, work mode, schedule, reports to, team, start date.
Why This Role Exists
A quote is a promise, and dispatch is what keeps it. This role makes sure every load Dobie books actually moves — matched to the right carrier, tracked from pickup to delivery, and never a surprise to the customer waiting on the other end. It runs in ASCEND TMS, in two languages, for a U.S. company whose freight crosses the border every day.
What You Will Be Doing
- Book and track loads in ASCEND TMS from pickup through delivery, keeping every status update accurate and on time.
- Coordinate directly with carriers and drivers — confirming pickup windows, routes and delivery times, and catching problems before the customer has to ask.
- Communicate with customers in English or Spanish, whichever the load needs, so nobody is left guessing where their vehicle or equipment is.
- Work alongside sales to make sure what was quoted is what dispatch can actually deliver.
- Handle exceptions — a delay, a reschedule, a carrier falling through — and get the load moving again instead of just logging that it stalled.
- Keep ASCEND TMS clean: accurate carrier info, accurate statuses, accurate paperwork, so anyone on the team can read a load at a glance.
Apply for This Role
A few quick questions and your contact details — about three minutes on your phone. No resume required to start; you can send one right after if you want to.
What You Bring
- Bilingual — fluent in spoken and written English and Spanish.
- Hands-on experience dispatching in ASCEND TMS.
- Comfortable coordinating multiple drivers, carriers and customers at the same time, by phone and by message.
- Experience dispatching vehicle or heavy equipment transport specifically, not only general freight.
- Familiarity with a second TMS or dispatch platform — the daily habit of running a TMS matters more than which one.
- Prior experience on a U.S.-based logistics or freight team.
Your First 90 Days
First 30 days
Learn the board: the lanes Dobie runs, the carrier network, and how a load moves through ASCEND TMS from quote to delivery. Shadow live loads before you own any.
By day 60
You are running your own loads end to end — booking, tracking, carrier communication — with someone checking your work, not doing it for you.
By day 90
You own a full board independently: accurate statuses in ASCEND TMS, carriers and drivers who know you by name, and customers who get updates before they have to ask.
Why This Job Is Different
You talk to the owners
Manuel and Krystal built this company from dispatching and brokering themselves. When a load needs a decision, the people who can make it are close to the work.
Your work is the promise Dobie made
Sales quotes the load; dispatch is what makes the quote true. What you run in ASCEND TMS is the actual experience the customer has.
The cross-border book is real
U.S.–Mexico is home-field business here, not a line on a capabilities deck — and it is why bilingual dispatch matters on this team.
Frequently Asked Questions
Is this role remote or in-office?
The role is based in Bogotá, Colombia. Work setup is one of the things we confirm with you on the first call.
Do I need to already be an expert in ASCEND TMS?
You need hands-on experience dispatching in it — not necessarily years of it. If you have used it and know your way around booking and tracking a load, that counts.
How bilingual do I need to be?
This role is bilingual by requirement, not by preference: you will communicate with U.S. carriers and customers in English and with others in Spanish, often in the same day.
What does a typical load look like?
Dobie moves vehicles and heavy equipment across the U.S. and into Mexico, so the loads you dispatch are cars, trucks and machinery — not pallets.
What is the compensation?
Compensation is one of the things we cover with you directly and early — not something you find out at the offer stage.
Apply for This Role
Three minutes, on your phone. You hear back either way.
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Dobie Transport is an equal opportunity employer. Employment is at will. If you need an accommodation to apply or interview, tell us and we will arrange it. Nothing on this page is an offer or a contract of employment.